What do I have to give it?
Your restaurant's name and street address, and the accounts it should post
to. From those it finds your website and menu, your Instagram, your reviews
and deals, and your booking and ordering links. You'll see what it found on
the dashboard and can correct any of it. If your menu online has no photos,
send a few โ every reel and flyer is built on them.
Can I get a reel without filming anything?
Yes. "Reel for the lamb chops, weekend special" is enough. It starts from
that dish's own menu photo โ always the original picture, never a stock or
invented plate โ animates it if you've asked for that, casts your presenter,
and writes the words. It tells you what the generated part will cost and waits
for an approve before spending it.
Why not just use ChatGPT, Grok or another AI agent?
A general AI agent can write a caption and schedule a post, once you tell
it what to post, when, and why, and hand it the photo or video. This
already knows your menu and prices, how your grid sounds, your
neighborhood and your people. It decides what is worth posting, makes
the finished reel with your own staff on camera, checks every price
against your menu, and learns from how your posts do. What you do is say
yes.
Do I have to install anything?
No. The dashboard is a web page: you ask for a post there, watch it being
cut, and say yes to it in the same conversation. If you would rather not
open a tab in the middle of service, Starter Kitchen and higher put the same
agent on WhatsApp, Telegram and SMS — it is one conversation either way,
and the post you started on your phone is the one waiting on the screen.
How long does a render take?
Usually a few minutes for a reel cut from your clips, and longer when we make shots for it. If a step upstream times out,
it retries on its own and picks up where it left off rather than starting
over. If it genuinely can't finish, it tells you instead of going quiet.
What if I don't like what it wrote?
Reply reroll and it writes and cuts again from the same clips.
You don't re-upload anything. Re-roll as many times as you want โ the footage
you sent stays put. On the dashboard you can also move a shot, trim it, or
swap one out by hand.
Can it post without me seeing it first?
No. A post sits in the thread until you approve it. You can schedule one for
later โ "post this Friday at six" โ but only a post you've already said yes
to, and the queue is where you take it back. There is no auto-publish setting
and no way to turn the approval step off.
Can it use my staff's actual faces and voices?
Yes. You send each person a link. On their own phone they add a photo and
read a short script aloud โ about a minute โ and from then on lines written
for them are spoken in their voice, and they can open a reel talking to
camera. The script starts with them saying, out loud, that they agree to it,
so the recording is its own consent. Only the person speaking can enroll
their own voice, the link expires, and removing someone from the roster
deletes their voice and face for good.
Where does it publish?
To the accounts linked to your restaurant: Instagram Reels and Stories,
TikTok, YouTube Shorts and Facebook Reels. If nothing is linked, publishing
refuses rather than falling back to some default โ there is no shared account
behind this.
Does it make up footage?
Not from nothing. Everything starts from a picture you own โ the clips you
send, or the dish's photo off your menu โ and where a format and the photo
disagree, the photo wins. When you ask for movement, or the clips run short
of the script, it generates seconds that continue your own footage: same
kitchen, same plate, same light. It shows the cost and asks before spending.
Can my whole kitchen send clips?
Today it's one number per restaurant, so in practice it's whoever's phone is
on the pass. Per-person accounts are the next thing being built, not
something that already works.
What if the clip is bad?
On Prep, the reel is as good as the clip: it goes out as it came in. On
Starter and up, dark, shaky or soft footage gets lifted, sharpened and
cropped before it's cut. Either way it's a real video of your real food โ wipe
the lens, shoot under the heat lamps, and hold each shot for a few seconds.